At Marbury, our clients’ interests always come first. Our experience shows that if we serve our clients well, our own success will follow and we will grow together with our clients.

Our Service Promise


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Confidentiality

Our number one priority is to deliver a secure experience.

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Product Delivery

We will provide and administer companies, structures and products that work, are fully compliant and present well.

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Quality & Consistency

We will ensure a quality work product is delivered as smoothly, consistently and quickly as possible.

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Impeccable Services

We will provide a service that is personal, friendly and highly responsive.

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Flexibility

We will be flexible ‐ we are commercially knowledgeable about what we do.

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Add Value

We will add value to your business by implementing solutions-based thinking.


Accountability

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Our people

We will be friendly, courteous, presentable, and will assist you throughout your experience.

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How we monitor performance

We have clear service targets that are the basis of a robust monitoring and reporting regime. We are accountable to deliver on these targets to you.

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Responsive

We will respond quickly and decisively when our service is not at the level we aim to provide.

Our Service Approach

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One firm / one team

We adopt a “one team” approach to service delivery, aligning all administrators and service providers in the delivery of our service promise.

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An experience worthy of referral

We will strive to provide a service experience that our clients will be more than comfortable recommending, both on a business and personal level.

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Feedback

We seek feedback and we see it as an opportunity to improve our service.

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WE’RE INDEPENDENT

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WE’RE PASSIONATE

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WE’RE CONFIDENTIAL

WANT TO WORK WITH US?